SAMUDAAY CHILD SAFETY STANDARDS POLICY
Zero Tolerance for Child Sexual Abuse and Exploitation
Last Updated: 15 September 2026
Samudaay is committed to protecting children from sexual abuse, sexual exploitation, grooming, trafficking, harassment and other forms of online harm.
This Child Safety Standards Policy applies to all users, community administrators, trustees, moderators, volunteers and other persons using the Samudaay platform.
Samudaay is operated by:
Quix Solution Private Limited
B 202, K10 Complex
Sarabhai Road
Vadodara, Gujarat
India – 390007
Child Safety Contact: help@samudaay.co.in
1. Our Zero-Tolerance Policy
Samudaay has zero tolerance for Child Sexual Abuse and Exploitation (“CSAE”) and Child Sexual Abuse Material (“CSAM”).
Users must not use Samudaay to:
- Sexually exploit a child
- Groom a child
- Sexually solicit a child
- Attempt to establish sexual contact with a child
- Request sexual images from a child
- Send sexual content to a child
- Arrange sexual activity involving a child
- Facilitate trafficking or exploitation of a child
- Create, upload, store, request or distribute CSAM
- Encourage or promote child abuse or exploitation
- Direct children to external services for sexual exploitation
- Threaten or blackmail a child using sexual content
- Facilitate commercial sexual exploitation of children
Any such activity is strictly prohibited.
2. Definition of Child
For the purposes of this policy, a child means a person below eighteen (18) years of age, subject to applicable Indian law.
3. Prohibited Child Sexual Abuse Material
Users must never upload, transmit, request, distribute, store, share or otherwise facilitate material depicting or exploiting children in a sexual manner.
This includes, without limitation:
- Sexual photographs of children
- Sexual videos involving children
- Sexualised images of children
- Requests for sexual images from children
- Sexual communications directed at children
- Links facilitating access to CSAM
- Material created to sexually exploit or abuse children
4. Grooming and Sexual Solicitation
Grooming is strictly prohibited.
Users must not attempt to build a relationship with a child for the purpose of:
- Sexual exploitation
- Sexual contact
- Obtaining sexual images
- Arranging meetings for sexual purposes
- Manipulating or coercing a child
- Moving conversations to another platform for exploitation
Any suspected grooming behaviour may result in immediate account restriction or termination.
5. Age-Restricted Features
Certain Samudaay features may be restricted to adults.
In particular, matrimonial and other adult-oriented functionality must not be used by persons under eighteen years of age where such restriction is applicable.
Users must not falsely declare their age or identity to bypass age restrictions.
6. Children’s Educational Information
Samudaay may allow parents, guardians or authorised community administrators to maintain children’s educational information.
Such information must be submitted only by persons with appropriate authority.
Users must not:
- Publish children’s information unnecessarily
- Share children’s documents outside authorised community purposes
- Use educational records to contact or exploit children
- Download or misuse children’s information
- Use children’s information for harassment or unlawful purposes
7. Child Safety in User-Generated Content
Samudaay may support user-generated content such as:
- Photographs
- Videos
- Community posts
- Comments
- Chat messages
- Event content
Users are responsible for ensuring that their content complies with this policy.
Content involving the sexual exploitation or abuse of children is prohibited regardless of whether it is uploaded publicly, privately, in a group, through chat, or through another communication feature.
8. Reporting Child Safety Violations
Users are strongly encouraged to report suspected child-safety violations immediately.
Reports may be submitted:
In-App
Use the available Report / Flag / Feedback mechanism within Samudaay.
Email
Child Safety Contact:
help@samudaay.co.in
When reporting, users should provide, where safely possible:
- Description of the concern
- Username/profile involved
- Relevant message or content
- Date and approximate time
- Event or community involved
- Any relevant screenshots or evidence
Do not forward or redistribute illegal child sexual abuse material merely for reporting purposes.
9. Immediate Danger
If a child appears to be in immediate physical danger, users should contact local law enforcement or emergency services immediately.
Do not rely solely on a report to Samudaay where immediate physical intervention is required.
10. Review and Enforcement
When we receive a child-safety report, we may take appropriate action including:
- Reviewing the report
- Restricting access to reported content
- Removing violating content
- Suspending an account
- Permanently terminating an account
- Restricting communication functionality
- Preserving relevant information where legally permitted or required
- Escalating the matter to appropriate authorities
Serious child-safety violations may result in immediate account termination.
11. Cooperation with Authorities
Where required or permitted by applicable law, Samudaay may cooperate with:
- Law-enforcement authorities
- Child-protection authorities
- Courts
- Government agencies
- Other legally authorised organisations
We may provide relevant information where legally required.
12. Prohibition on Circumvention
Users must not attempt to circumvent Samudaay’s child-safety controls, including by:
- Creating multiple accounts
- Using false identities
- Providing false ages
- Using another person’s account
- Circumventing account restrictions
- Moving prohibited conduct to another Samudaay feature
- Using technical methods to evade moderation
13. Community Administrator Responsibilities
Community administrators and trustees using Samudaay are expected to:
- Follow this Child Safety Standards Policy
- Respond appropriately to safety reports
- Avoid publishing unnecessary children’s personal information
- Restrict inappropriate content
- Cooperate with Samudaay investigations
- Escalate serious child-safety concerns appropriately
Community administrators must not use children’s information for unauthorised purposes.
14. Moderation and Safety Controls
Depending on the feature and technical capabilities available, Samudaay may use:
- User reporting
- Account restrictions
- Content review
- Access controls
- Role-based permissions
- Automated or manual detection mechanisms
- Administrative review
- Blocking and suspension mechanisms
No automated system can identify every violation. Users are encouraged to report concerns.
15. Prohibited Behaviour Outside Samudaay
Where unlawful conduct involving Samudaay users or Samudaay services is brought to our attention, we may take appropriate action even if the conduct occurred partly outside the Platform, where legally permissible and relevant to user safety.
16. False Reports
Reports should be made honestly and in good faith.
Users must not knowingly submit false reports to:
- Harass another person
- Extort another user
- Damage another person’s reputation
- Wrongfully suspend another person’s account
- Misuse Samudaay’s reporting system
False reporting may itself result in account restrictions.
17. Privacy and Child Safety
Child-safety reports may contain sensitive information.
We will handle such information according to our Privacy Policy and applicable law.
Information may be retained where necessary for:
- Safety investigations
- Legal obligations
- Law-enforcement requests
- Fraud prevention
- Dispute resolution
- Protection of children and other users
18. Child Safety Point of Contact
Samudaay has designated the following contact for child-safety matters:
Quix Solution Private Limited
Child Safety Contact: help@samudaay.co.in
Address:
B 202, K10 Complex
Sarabhai Road
Vadodara, Gujarat
India – 390007
This contact may be used for:
- Child-safety reports
- CSAE concerns
- CSAM reports
- Grooming concerns
- Questions regarding this policy
- Requests from authorised child-safety or law-enforcement authorities
19. Enforcement
Violation of this policy may result in:
- Warning
- Content removal
- Feature restriction
- Temporary suspension
- Permanent account termination
- Blocking of associated accounts
- Preservation of relevant information
- Reporting to appropriate authorities
For severe child-safety violations, Samudaay may take immediate action without prior warning.
20. Changes to this Policy
We may update this Child Safety Standards Policy to reflect:
- Changes in applicable law
- Changes in platform functionality
- Changes in app-store requirements
- New safety practices
- Changes in child-protection standards
The latest version will be published on the Samudaay website or within the application.
21. Contact
For child-safety concerns:
Email: help@samudaay.co.in
Child Safety Point of Contact: Quix Solution Private Limited
Address:
B 202, K10 Complex
Sarabhai Road
Vadodara, Gujarat
India – 390007
IMPORTANT NOTICE
Samudaay does not permit child sexual abuse or exploitation in any form.
If you encounter content or behaviour that may involve the sexual exploitation or abuse of a child, report it immediately through Samudaay’s reporting mechanism or by contacting:
help@samudaay.co.in
If a child is in immediate danger, contact the appropriate emergency or law-enforcement authority without delay.